Privacy Policy
Last Updated: December 2024
1. Introduction
Tinus Group (hereinafter referred to as "we", "our company") highly values your privacy. This privacy policy explains how we collect, use, store, and protect your personal data. By using our website or services, you agree to the terms of this privacy policy.
2. Data Collection
We may collect the following types of personal data:
- Contact Information: Name, email address, phone number, company name, address
- Business Information: Inquiry content, product requirements, sales channels, estimated sales volume
- Technical Information: IP address, browser type, access time, page browsing records
- Cookie Information: Browsing preferences collected to improve user experience
3. Purpose of Data Use
We collect your personal data for the following purposes:
- Respond to your inquiries and business consultations
- Provide customized product and service recommendations
- Process your orders and contracts
- Improve the quality of our products and services
- Send relevant industry information and company updates (with your consent)
- Comply with legal and regulatory requirements
4. Data Sharing and Disclosure
We commit not to sell, rent, or otherwise provide your personal data to third parties, except when:
- We have obtained your explicit consent
- It is necessary to fulfill contracts or provide services
- Required by laws and regulations or government authorities
- To protect our legitimate interests or prevent fraudulent activities
- Sharing with our affiliated companies or partners (limited to business necessity)
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data:
- Use SSL encryption technology to protect data transmission
- Implement access control and authentication mechanisms
- Conduct regular security assessments and updates
- Provide data protection training to employees
- Establish data breach response procedures
6. Data Retention Period
We only retain your personal data for the period necessary to achieve the collection purposes:
- Inquiry data: 3 years
- Customer contract data: 7 years after contract termination
- Website browsing records: 1 year
- Marketing consent records: Until you withdraw consent
7. Your Rights
Under applicable data protection laws, you have the following rights:
- Right of Access: Request access to your personal data we hold
- Right of Rectification: Request correction of inaccurate or incomplete data
- Right of Erasure: Request deletion of your personal data under specific circumstances
- Right to Restrict Processing: Request restriction of processing your personal data
- Right to Data Portability: Request your data in a structured format
- Right to Object: Object to data processing based on legitimate interests
8. Cookie Policy
Our website uses cookies to improve user experience:
- Necessary Cookies: Required for normal website operation
- Functional Cookies: Remember your preference settings
- Analytics Cookies: Understand website usage
- Marketing Cookies: Provide personalized content (requires consent)
You can manage cookie preferences through your browser settings.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party websites. We recommend reviewing their privacy policies.
10. Cross-Border Data Transfer
Your personal data may be transferred to regions outside Hong Kong for processing. We ensure such transfers comply with applicable data protection laws and implement appropriate safeguards.
11. Minors' Privacy
Our services are primarily aimed at business customers. We do not knowingly collect personal data from minors under 16 years old. If such cases are discovered, we will immediately delete the relevant data.
12. Privacy Policy Updates
We may update this privacy policy from time to time. Significant changes will be notified through website announcements or email. We recommend regularly reviewing this policy.
13. Contact Us
If you have any questions about this privacy policy or need to exercise your rights, please contact us:
- Company Name: Tinus Group
- Address: Units 13-14, 14/F, Wah Wai Industrial Centre, 38-40 Au Pui Wan Street, Fo Tan, Sha Tin, Hong Kong
- Phone: +852 51423407
- Email: info@tinusgroup.com
The Chinese version of this privacy policy is the official version. In case of any discrepancy between the Chinese and English versions, the Chinese version shall prevail.